Shipping policy

Thank you for shopping with [Dreamora]. We are committed to delivering your order safely and on time.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Standard delivery takes 3–7 business days, depending on your location.
Delivery times may vary during holidays, sales, or due to unforeseen courier delays.

Shipping Charges

Shipping charges are calculated at checkout and displayed before you complete your purchase.
We may offer free shipping on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number (where available) so you can track your shipment.

Delivery

Please ensure that your shipping address and contact information are correct before placing your order.
We are not responsible for delays caused by incorrect shipping information or courier-related issues.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your order. We will work to resolve the issue as quickly as possible.